The Inn at Harbor Shores in St. Joseph, Mich., quickly adapted to the coronavirus pandemic as it was unfolding by leveraging an integration between Maestro, the preferred cloud and on-premise Web browser and Windows property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, and INTELITY, a leader in end-to-end guest experience technology. 20 March 2019. Maestro PMS Launches Integrated System Support: Staff Learn Fast, Performance and Productivity Boosted with New Instant Online Chat and On-Demand Training / October 10, 2018 Maestro PMS Takes Its Sales and Catering Module to the Next Level with Expanded, Integrated Mobile Operations and More / September 05, 2018 WARNING: svg images are not supported in this browser version. Maestro PMS’ new offices feature an open-concept floor plan, with individual conference rooms that enable its teams to work collaboratively to support clients more easily. Here is the email addresswhere you can reach our evening technical support team: supportsoir@maestro.ca . Maestro PMS’ Sophisticated Functionality, Commitment to Industry Service Demands Attract More Than 50 New Independent Hospitality Groups in 2018 Leading Edge System Development, Unparalleled Support, Flexible On-Premise or Cloud Deployment Options Make Maestro an Attractive Investment . Maestro PMS is a versatile property management solution started way back in 1978 and has continued offering the most efficient product in each era. This, combined with new social distancing mandates and guest health concerns, is creating the new guest journey, one that relies more on technology than ever before. Users work with greater confidence when they know they can contact Maestro support professionals to ask functionality questions directly from within the PMS without leaving their screen. “We are working with clients to integrate new CRM, online booking, housekeeping, point of sale, and in-room systems with Maestro PMS,” said Dehan. Integrations. Thank you Erin for your support and sharing that you and your team like using Maestro PMS. We regret that you may not be updated on the latest tax reporting features in Maestro and will reach out to you directly as 1099 reporting and output is available in Maestro and in use by many users, and we can certainly review 1042s options as well. While this disruption in show business has been devastating to event planners and convention facilities, the advent of virtual events is quickly proving to be a lucrative alternative for everyone involved. The Northwind Canada room supported 20 families over the past year, and we are privileged to play a small role in the admirable efforts of the staff and the house. Maestro PMS comes with a great hotel and resort management tools so whether you need help with front office operations or with luxurious services like gold and spa, the software has got you covered. This hotel management software, complete with online booking system, reservation software, front desk software, room management software, yield management software, and integrated hospitality point-of-sale (POS), is delivering the personalized experiences travelers demand. Strengthened credit card security and gateway support for a large library of payment companies; The addition of guest self-serve room selection capability will be added to the ‘book now’ online web booking engine (ResWave) capabilities, and 3rd party booking channels; Expanded online 2-way communication for real time support directly from Maestro user screens for greater staff productivity. For overall product quality, innRoad earned 8.4 points, while Maestro PMS earned 7.0 points. Diamond Plus Service ; Maestro Client Login ; Request a live Demo ; System Requirements & Interfaces ; Maestro eLearning ... Target date to go live with a new PMS: Within six months . The Osthoff Resort is a AAA Four-Diamond stunning year-round resort, spa and event destination in Elkhart Lake, Wisc. Another incredible thing about Maestro PMS is that it offers integration with over 20 specialized systems to meet your needs. You can also check their score (7.0 for Maestro PMS vs. 6.9 for roomMaster) and user satisfaction level (98% for Maestro PMS vs. 88% for roomMaster). Virtually all of our roadmap enhancements came from client requests and pave our strategy together with market trends. Special requests or comments? “The Maestro Support team made our operation much easier to manage by creating two corporate entities for our property,” Martin said. Article - Maestro PMS Launches Integrated System Support: Staff Learn Fast, Performance and Productivity Boosted with New Instant Online Chat and On-Demand Training - Instant Chat Support Connects Property Staff with Maestro Help Teams; eLearning Tutorials Give Anytime System Instruction, Plus Direct Help from Any Maestro Screen keyboard_arrow_down. Thank you Erin for your support and sharing that you and your team like using Maestro PMS. Maestro’s Genomi API is also being broadened to support deeper capabilities for complementary 3rd party system additions. 1995-2020 Hospitality Net™ All rights reserved, Administrative Departments – Information Technology, Analytics & Business Intelligence Datamining, Interfaces, Open API & GDS/OTA Integration, The Inn at Harbor Shores Waterfront Resort and Condo Residences Leverages Maestro PMS and Intelity Integration to Enhance Contactless Guest Experiences, Mass Rollout Bringing 900 Hotels onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients, Arkansas State Parks Relies on Maestro Web Browser PMS at 29 Lodging Destinations, Maestro to Showcase Multi-Platform Web Browser PMS Options for Independents at CYBER HITEC, Maestro PMS Adds Frontline User Focused Native Tablet Version to Complement Its Web and Windows Solutions, A-List Osthoff Resort Positions for Travel Restart; Selects Maestro PMS During Industry Pause for Guest-Focused Mobile Services and Integrated Operations, Maestro PMS Says the Future of ‘Virtual Events’ is Bright with BITAC Ongoing and CYBER HITEC On Deck, Maestro PMS Offers 24/7 Guest Engagement and Outreach with Integration to Fetch Feedback App, Visioning PMS On-Premise & Cloud Technology in The Post COVID Era. We regret that you may not be updated on the latest tax reporting features in Maestro and will reach out to you directly as 1099 reporting and output is available in Maestro and in use by many users, and we can certainly review 1042s options as well. Established in 1978, Maestro is recognized in the hospitality industry as a leading innovator of property management systems. Click here for more information on how to engage and socialize with Maestro PMS. 4.6 (22 … In comparison with other PMS companies, Maestro is the most flexible and responsive provider our team has worked with. Maestro PMS has Web based, Installed deployment. Our culture of service is at the core of Maestro’s business and we will continue throughout 2020 to implement service improvements to maintain our excellent reputation for service and support.”. Maestro PMS has announced the launch of Live Chat Support. WARNING: websockets are not supported in this browser version. The scores and ratings present you with an overall idea how these two software products perform. Just gathering information - no timeline . June 2, 2020 – Maestro PMS will host free 1-hour webinars Tuesday, June 16, 2020 at 1pm ET and June 17 at 11am ET. As the preferred PMS of an international clientele, Maestro enhances the guest journey with mobile engagement tools and a sophisticated and personalized experience. Visit us at HITEC booth #1614 . Maestro, hospitality’s most trusted provider of property- management systems for independent and luxury resorts, conference centers, vacation rentals, and multi-property groups, is nearing completion of a portfolio-wide version upgrade of its latest Browser and Windows Versions. As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Northwind is a privately held company that develops property management systems, as well as GDS/web based booking solutions for the hospitality industry.Maestro Enterprise Suite, the company's flagship product, includes a variety of modules which can be coordinated to comply with a hotel or hotel chain's requirements. Greater Mobile and Booking Channel Versatility Will Increase Reservations Revenue, Personalize Digital Guest Journey; Expanded Integration with Complementary 3rd Party Partner Systems; Online Guest Room Selection. Maestro is your partner in this time of crisis and we encourage our clients to reach out for assistance. 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